Every painting here is an original. I sign it, varnish it, and pack it by hand before it leaves the studio. Here is exactly what happens after you order, so there are no surprises.
Free worldwide shipping, fully insured
Wherever you are, shipping is free and every original travels fully insured at its full value. There is no cheaper option and no exception, because the insurance protects both of us if anything happens on the way. This is the part most collectors worry about, so I took it off the table.
Outside the EU, any customs duties or import fees are set by your country and are the buyer's responsibility. Your local customs office can tell you what to expect.
What you pay
The price you see is the price you pay. I run a small studio business under Austrian law, so no VAT is charged and none appears on your invoice.
When your painting ships
Originals ship within up to 8 weeks of your order confirmation. I work between the studio and travel, so I would rather give you an honest window than a fake promise. You will get a personal note from me when your piece is on its way. If you need something in time for a specific occasion, write to me before ordering and I will tell you honestly whether it fits.
How you know it's real
Each original comes with a signed Certificate of Authenticity. The canvas is signed on the front, and signed and labelled on the back. Everything is made with Austrian artist-grade, archival, vegan materials, built to last without yellowing or fading. Nothing here is printed, reproduced, or AI-made. What you touch is the actual surface my hands built.
If something goes wrong in transit
If your original arrives damaged, send me a photo within 7 days and keep the original packaging. I file the insurance claim and we sort it out together.
Changed your mind
For originals you have a 14-day right of withdrawal from the day the work arrives. Write to me and I will give you the return address and, where it makes sense, arrange collection through my carrier. The full terms are in my Refund policy. Commissions are the one exception, since they are made to your specification.
Questions before you buy
Write to me at stefanie@stefaniecarola.net. I read every email myself.